Archive for the 'Management Tips' Category

Consciousness and the Customer Experience

Thursday, March 3rd, 2011

Keith Fiveson We humans think and connect more than ever before. We consume information. We network on social sites; research our buying decisions, assess our social values. We value products and services based on experiences. We offer commentary and vote with our dollars and sense. We score the experience, with use and accessibility to websites, [...]

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The importance of CRM Strategy in today’s times

Thursday, August 12th, 2010

Customer Relationship Management or CRM is a widely implemented and broadly recognized strategy that is used for nurturing and managing any company’s interactions with its clients, customers, and its new prospective clients. In this time of technology and automation, CRM strategy’s helps businesses by using technology to organize, synchronize and automate business relationships, and the [...]

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