Archive for January, 2009

Why do we care about customer information?

Sunday, January 18th, 2009

The main goal of keeping an updated customer information is to provide customers with a delightful ownership experience and to build up a solid base for the company’s customer oriented projects such as:
- Customer retention programs    
- Customer acquisition programs
- Customer loyalty programs
- Other marketing events.

Despite the importance of customer information to any organization, There is [...]